Loans Executive | Bank | 6-month Contract

Job Responsibilities

• Handling of court orders not limited to bankruptcy, winding-up, garnishee orders, injunction orders and deceased matters
• Processing & monitoring of all deposit accounts relating to the above processes to ensure compliance
• Liaising with legal, lawyers, official assignees, public trustee on legal issues
• Liaising with relevant internal stakeholders for timely dissemination of information
• Performing general operations tasks related to account services within the consumer banking division
• Provide high-quality customer service and support to account holders, addressing inquiries and resolving issues in a timely and efficient manner
• Maintain, review, and update workflow and database to ensure accurate and up-to-date information
• Participate in ad-hoc projects as assigned by team manager, contributing to the successful completion of tasks
• Contribute and/or lead process improvement initiatives to enhance operational efficiency and customer experience
• Assist with general ad-hoc administrative duties as assigned

Job Requirements

• Diploma or Degree in Banking and Finance with at least 1 year of experience in a similar operations role, preferably in the banking or financial services industry
• Attention to detail and ability to work with a high degree of accuracy
• Excellent communication and interpersonal skills to liaise with various stakeholders
• Proficient in using relevant banking systems and software applications
• Ability to work independently and as part of a team to meet deadlines
• Adaptable to changes and able to handle multiple tasks simultaneously